saralupay.com's Return and Exchange Policy offers you the option to return or exchange items purchased on saralupay.com within 21 days of receipt. In case of returns, we will credit the amount you paid for the products as cashback into your back account. If you choose to exchange the item for receipt of a defective item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the item in our stock.
The following EXCEPTIONS and RULES apply to this Policy:
- All products come with a 7 days return policy – starting from the day the customer received their product. Saral Upay will look at the delivery date (by First Flight, hand delivery) and take that as the start date.
- Before returning/exchanging the product, please contact our returns department at (91)-920 008 8786 9am – 5 pm EST (Mon – Sat) to get the return authorization.